Frequently Asked Questions
Everything you need to know about your TOP DOG experience.
How do I determine the right size for my order?
We provide a detailed size guide on every product page. Since our fashion fits vary by collection, we recommend measuring a similar garment you own and comparing it to our specifications for the perfect fit.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Simply visit our Returns Portal to start your exchange or return process.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.
Are your products ethically sourced?
At TOP DOG Products, we prioritize ethical manufacturing. We partner exclusively with factories that adhere to fair labor practices and sustainable production standards to ensure high-quality, guilt-free fashion.
Can I track my shipment in real-time?
Yes, once your order is processed, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey to your doorstep.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.